Consumer Protection

In the past year, we’ve seen a lot of progress. Consumers are at the forefront of making that happen, and I’m proud that we’ve been able to harness consumer preferences and push several companies to do better. Here’s what’s happened over the past year.

Letter Opposing HR 10, The Wrong Choice Act

This is our letter opposing HR 10, the so-called Financial Choice Act, on the House floor today. The bill is the Wrong Choice for consumers, investors, homeowners, taxpayers. It leaves the CFPB as an unrecognizable husk incapable of protecting anyone, including servicemembers and veterans. It also repeals most of the other prudential safeguards enacted in 2010 after the second-worst financial collapse in the nation's history, both brought on by reckless Wall Street practices. 

Men: The Lead in Your Hair Dye Could be Harming You

By | Kara Cook-Schultz
Toxics Program Director

Lead acetate is a substance used since the Roman Empire added it as a sweetener to food and drinks. But today we don’t drink it — we know that lead acetate can cause serious health problems. Some health risks posed include lung irritation, abdominal pain, nausea, high lead levels in blood and urine, cancer, and even death in the most serious cases.

News Release | Consumer Protection

REPORT: DEBT COLLECTION ABUSES LEADING SOURCE OF SERVICE MEMBER AND VETERAN COMPLAINTS TO CFPB

Debt collection abuses were the leading source (32%) of 44,000 service member complaints to the Consumer Financial Protection Bureau, according to a new report. Further, legislation on the House floor this week intended to dismantle the CFPB would place service members, veterans and their families in “financial harm’s way,” thereby threatening unit preparedness.

Protecting Those Who Serve

This report, the tenth in our series on the CFPB's Public Consumer Complaint Database, is called "Protecting Those Who Serve." It is an analysis of more than 44,000 consumer complaints from active-duty servicemembers, veterans and their families. The report also explains the work the CFPB and its Office of Servicemember Affairs does to protect military families in the financial marketplace. Debt problems also are a leading cause of revoking secuirty clearances, which affects military preparedness.

A groundbreaking court victory came out yesterday: The 9th Circuit Court of Appeals upheld an important pesticide law and ruled that pesticides can’t be sold until they’re tested for safety. 

#KickTheCan: BPA still found in many grocery stores’ canned foods

By | Dev Gowda
Public Health Advocate

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

Can the CFPB help me with my student loan problem?

By | Gideon Weissman
Policy Analyst

More than 44 million Americans have student loan debt, in total owing more than $1.4 trillion. Finding the right student loan and deciding on the right payment plan can be complicated. Many borrowers also have trouble paying – more than 10 percent of student loans are at least 90 days delinquent. Fortunately, the Consumer Financial Protection Bureau (CFPB) – America’s first federal agency dedicated to protecting Americans in the financial marketplace – has resources to help.

L'Oréal: Pledge to Be Toxic-Free

Today, U.S. PIRG, Campaign for Safe Cosmetics (a project of Breast Cancer Prevention Partners (BCPP)), and Safer Chemicals Healthy Families delivered more than 150,000 petition signatures calling on the multinational cosmetic giant L’Oréal USA to eliminate cancer causing chemicals and to disclose its secret “fragrance” chemicals. 

What is the CFPB’s role in protecting consumers?

By | Gideon Weissman
Policy Analyst

The Consumer Financial Protection Bureau was created in the wake of the 2008 financial crisis with one mission: to protect consumers in the financial marketplace. But how exactly is it protecting consumers from mistreatment? We explain.

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DEFEND THE CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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