Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | CALPIRG Education Fund | Consumer Protection

California Moves to Study, Not Ban, Toxic Chlorpyrifos

The Brown administration should recognize that the science of the harmful effects of chlorpyrifos is well-established, and that it is time to eliminate its use in California.

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Guidance for Utilities Commissions on Time of Use Rates

As rapidly evolving renewable and energy efficiency technologies and economics drive ongoing transformation of America’s power sector, advocates from consumer, clean energy and environmental organizations are working together to provide guidance for utilities commissions and other stakeholders grappling with issues of electricity rate design.

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Blog Post | Food

States ban a common pesticide--and many farmers are happy about it | Kara Cook-Schultz

Arkansas and Missouri announced last week that they are temporarily banning a common agricultural chemical — and many farmers are happy about it.

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Blog Post | Consumer Protection, Financial Reform

U.S. PIRG Education Fund Files Amicus Brief in the U.S. Supreme Court Supporting States in Antitrust Litigation Against American Express | Michael Landis

On July 6, 2017, U.S. PIRG Education Fund filed with the U.S. Supreme Court an amicus brief supporting several states who are asking the Court to review a Second Circuit judgment that allows American Express to prohibit merchants from encouraging customers to use lower-priced payment options.

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Blog Post | Public Health, Food

Warning Labels for Roundup — Coming Soon in California | Jason Pfeifle

Earlier this week California health officials announced that, starting on July 7, 2017, glyphosate — the main ingredient in Monsanto's Roundup — would be added to the state's list of cancer-causing chemicals. With this move, California has stepped up once again to be a leader in the fight to protect public health from harmful pesticides.

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News Release | U.S. PIRG | Consumer Protection

Consumer Bureau Under Attack

Statement by Mike Litt, Consumer Advocate, at U.S. PIRG about expected attacks against the Consumer Bureau in the 115th Congress.

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Statement on Procter & Gamble’s New Preservative Tracker in Personal Care Products

Personal care product giant Procter & Gamble (P&G) recently unveiled a new preservative tracker, which lets consumers know which preservatives are included in various categories of P&G’s products, such as baby wipes, skin care, and hair care products. Consumers can search the tracker by ingredient or by product type.

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News Release | Consumer Protection

Yahoo Data Breach Presents Opportunity for Strong Response

Statement by Mike Litt at the U.S. PIRG Education Fund, on the latest announced Yahoo data breach.

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News Release | U.S. PIRG | Consumer Protection

Consumer Advocates Concerned By Court Ruling Overturning Ban on High-Powered Magnets

We've joined leading consumer and pediatrician organizations in a joint news release with a sharp critique of a U.S. appellate court decision overturning a U.S. Consumer Product Safety Commission ban on the sale of high-powered small magnets (some as small as BBs) that pose a severe ingestion problem for children and youth. As our Trouble In Toyland report released on November 22 pointed out: "Nearly 80 percent of high-powered magnet ingestions require invasive medical intervention, either through an endoscopy, surgery, or both. In comparison, only 10 to 20 percent of other foreign body ingestions require endoscopic intervention and almost none require surgery."

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News Release | U.S. PIRG | Consumer Protection

Consumers Fight Attacks on CFPB by Big Wall Street Banks

Calling on Congress to protect American consumers from Wall Street's attacks on the Consumer Financial Protection Bureau, the U.S. Public Interest Research Group (U.S. PIRG) launched the “Campaign To Defend the CFPB” today. 

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2004

The 2004 Trouble in Toyland report is the 19th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. PIRG’s research focused on four categories of toys: toys that pose choking hazards, toys that pose strangulation hazards, toys that are dangerously loud, and toys that contain toxic chemicals. 

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Report | U.S. PIRG | Consumer Protection

Mistakes Do Happen

Several studies since the early 1990s have documented sloppy credit bureau practices that lead to mistakes on credit reports—for which consumers pay the price. Consumers with serious errors in their credit reports can be denied credit, home loans, apartment rentals, auto insurance, or even medical coverage and the right to open a bank account or use a debit card. We asked adults in 30 states to order their credit reports and complete a survey on the reports’ accuracy.

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Report | Maryland PIRG | Consumer Protection

Graduating Into Debt

Complaints from students and parents in Maryland spurred several state legislators to introduce legislation to address credit card marketing to students. No legislation was enacted, and the hearings that were held to consider the legislation left unanswered questions about the extent of credit card marketing on Maryland public campuses and the policies, if any, of public colleges and universities regarding credit card solicitation. The results of this survey show that credit card marketing varies widely among Maryland colleges and universities.

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2003

The 2003 Trouble in Toyland report is the 18th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that pose potential safety hazards. PIRG’s research focused on four categories of toys: toys that pose choking hazards, toys that are dangerously loud, toys that pose strangulation hazards or could form sharp projectiles, and toys that contain toxic chemicals.

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Report | U.S. PIRG | Consumer Protection

The Failure Of Cable Deregulation

The cable industry has used public rights of ways to access those homes and in turn made huge profits. This report makes clear that the cable industry has not lived up to its public and civic responsibilities as holders of valuable public franchises and licenses. Congress, the FCC, and state and local governments must examine the recommendations made in this report and take appropriate action to restore competition to the multichannel video market.

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Blog Post | Consumer Protection, Financial Reform

OUR TAKE ON THE LATEST ATTACK ON THE CONSUMER FINANCIAL PROTECTION BUREAU | Michael Landis

Though the Consumer Financial Protection Bureau finds itself under constant attack. The most recent is from the U.S. Court of Appeals for the D.C. Circuit. U.S. PIRG Education Fund—along with nine other consumer and civil rights organizations—filed an amicus brief in support of the CFPB’s request for a rehearing before the entire D.C. Circuit. The Department of Justice also filed a brief in support of the CFPB’s request. It is important that the October ruling is corrected so that the CFPB remains a strong and independent agency that looks out for consumers.

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Blog Post | Consumer Protection

This New Year, Celebrate the CFPB | Ed Mierzwinski

This month, we published our 8th report based on analyzing consumer complaints collected in the CFPB's Public Consumer Complaint Database. The release of "Big Banks, Big Overdraft Fees" provides a good year-end opportunity to summarize a few of the reasons to be thankful for the Consumer Financial Protection Bureau, which took over in July 2011 as the first federal regulator with just one job: protecting consumers from unfair financial practices. The idea of the CFPB needs no defense, only more defenders.

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Blog Post | Public Health, Consumer Protection

Toxic-Free Holiday Tips | Anna Low-Beer

The holidays are fast approaching, and we’ve got a few tips for you to ensure a safe and toxic-free gift-giving season. From children’s toys under the tree to cosmetic gift boxes for your colleagues and neighbors, check out our tips for a safe holiday season.

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Blog Post | Public Health, Consumer Protection

EPA Proposes First Federal Toxic Chemical Ban in Decades to Close out 2016 | Anna Low-Beer

Earlier this year, the Environmental Protection Agency was granted increased authority to regulate chemicals on the market. Under an updated federal toxics law, the EPA must review 10 chemicals currently on the market for safety, and they’ve already gotten started. This week, after naming the first 10 chemicals it will review, the EPA proposed the first federal toxic chemical ban in 27 years. That’s a big deal.

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Blog Post | Consumer Protection

Fight Against Unfair ATM Surcharge Fees Heads to the U.S. Supreme Court (UPDATED) | Michael Landis

UPDATE: I recently wrote about an amicus brief that U.S. PIRG Education Fund filed in support of consumers and independent ATM owners in two consolidated cases pending before the U.S. Supreme Court. Well, those cases aren’t pending anymore. On November 17, 2016, the Court issued a rare order throwing out the cases before they were argued.

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